“Turning vision into value.”
Rise Accountants
Established: 2002
Location: Auckland
Website: http://www.rise.co.nz/
Business vision and mission:
Rise Accountants aims to make the lives of its clients easier through timeliness, price certainty and friendly staff. They want to turn your vision into value – and that’s value for you, not the IRD!
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Due to family circumstances, Bill realised that he would need a lot more flexibility in his working hours and so he gave up salaried employment to start out on his own. Although personal circumstances forced his hand, Bill had gained a lot of valuable experience in the commercial world and wanted to create a future of his own. With family support, he created Rise Accountants, named after his desire to see his clients’ businesses grow.
During the business’s infancy, Bill took a chance by going into business with another accountant. Together they brought in 100 new clients between them and expanded by buying a block of fees on the North Shore. However, it quickly became clear how much disrepair the business was in: less than 25% of tax returns were being filed. When Bill told the staff of that firm that, within a year, they would file 90% of their tax returns on time, they didn’t believe him. The business managed 99%. “Staff that we planning on quitting turned around their decision when they saw what their branch could become.” In 2015 Bill sold the Waiuku branch with another in the region so that he could focus more on his region of Auckland.
Rise Accountants is still going strong 15 years on.
Bill is most proud of the relationship Rise Accountants has with its clients: “They tell us what they see now are the same people we portrayed in our initial meetings: Genuine, honest, friendly and interested in their business.”
“Our clients don’t leave – even the IRD have advised our clients that they have received positive outcomes due to the proactive nature of our work,” says Bill. “We do the boring stuff – annual accounts and the like – the interesting stuff – business plans, wealth structures and the the like – and the challenging stuff – tax audits, credit issues, and picking up clients when they have felt like they have been hit.”
Rise Accountants only outsources when the skill-set is not available in house, such as gaining an independent evaluation from a tax specialist in an investigation of fraud. Any work contracted out is done so with the client’s knowledge and consent.
The company also supports Aotearoa New Zealand Tertiary Chaplains Association and The Legend Charitable Trust, who run an annual Marathon in honour of Arthur Lydiard who introduced jogging to the world. They have also in the past provided mentoring support to Enterprise in Action and Gateway programmes.
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Bill and Rhia are the epitome of all I value in nz business. Their personal values are strong which gives me enormous confidence. No query is too insignificant. I know I can, with their professional knowledge plan my future with relative security.