As we have begun to switch to a more digitised approach, we have recognised the importance of training our employees to better be equipped to navigate the space. We have recently provided our employees with a course detailing how to best use Instagram, allowing us to engage with the typically younger audience that occupy the platform. By bringing in a professional to work with our employees, she taught our staff how to promote, caption stories to improve the marketability of the business. In addition to this, we also brought in a retail professional to help our employees engage with customers. This course allowed them to gain experience, and provided them with skills and abilities that equipped them with the necessary training to best perform in this space.