Established: 2015

Location: Dunedin

Contact Name: Matt Maley

Website: www.iplumb.net.nz

Business mission and vision:
To uphold our companies core values at all times, these are;
1- Safety – Creating a workplace that focuses on the well being of our customers and staff.
2- Good sense – Exercising sound and logical judgement in all of our decisions in order to accomplish our mission
3- Accountability – Take personal ownership and pride in our actions, and output.
4- Transparency – Openly communicating, actively listening, and setting reasonable expectations to all of our clients and their visions.
5- Teamwork – Working together to create a real bond staff, and knowing we all have ach others backs at all times.
6- Respect – Being honest and up-front in everything we do, while understanding the needs and thoughts of others.
7- Passion – Complete and utter dedication to the above mission statements.
Vote

“Provide logical, honest and affordable plumbing, gas-fitting and drainlaying to our community in Dunedin.”

Our standard of work, in house training and expectations, our ability to take on multi-million dollar projects, and our communication has always been second to none and is constantly praised by customers. We say what we are going to do and we turn up when we say we are going to turn up. Simple.

Although we are only a team of 6, much like New Zealand, we punch way above our weight in terms of output, quality and skill-set.

No awards as such, but iPlumb has collaborated with Microsoft on a international project, have been a national ambassador for DigitalBoost initiative launched by the MBIE, and given countless free seminars across the South Island on digital marketing, growth hacking and how we have achieved this and continue to do so. We have been featured on NewsHub earlier this year and also featured in NZ Plumber magazine for our work in the digital sector. We have also been featured in Business South multiple times over the past 6 years.

Funny story this one – I ran out of ink for my A4 at home printer, so off I trotted to Warehouse stationary to purchase some ink. Found out that actually buying a printer with ink was a cheaper option so I purchased an A3 all in one printer, scanner, fax that come with ink.

I travelled home again and set up my new printer, had a lightbulb moment and thought well I have a A3 printer, scanner and fax so I may as well start a business.

This is where iPlumb was born and has continued to grow into something larger than I had ever imagined….might be time for some new ink!

Ahhh Ink is expensive!

Being only 25 years old when iPlumb was born, there was PLENTY of challenges along the way. Everything from initial cash flow issues and discovering what they were and how they affected your business, late payers, demanding workloads and schedules, to internal struggles feeling like a tiny fish in a big sea of accomplished business people. These are all things that we have experienced with iPlumb’s journey.

I think recently our biggest challenges that stood in our way would have to be dealing with two nation-wide lockdowns within 18 months, and the financial, logistical and procedural repercussions that this entailed.

I believe that without perseverance and overcoming adversity, you would not be able to make it in the business world. This is an absolute pre-requisite of business success!

We have managed to consistently grow our sales by 70% since we have started, to now achieving 7 figures for the past 4 years.

iPlumb has collaborated with Microsoft on a international project, have been a national ambassador for DigitalBoost initiative launched by the MBIE, and given countless free seminars across the South Island on digital marketing, growth hacking and how we have achieved this and continue to do so. We have been featured on NewsHub earlier this year and also featured in NZ Plumber magazine for our work in the digital sector. We have also been featured in Business South multiple times over the past 6 years.

Our staff, both personally and in a work sense.
Our reputation as industry leaders
Our continual growth year on year
Our 5 star reviews

6

Carpenters, electricians, tilers to name a few.

We pride ourselves on improving relationships with our contractors, and have an extremely loyal group of contractors that we continually socialize with outside of work at retreats and functions.

Some of our core contractors are;
Structur. Building Ltd
CJL Electrical Ltd
Steadfast Joinery Ltd

We have frequent training sessions at our office in Dunedin where all staff are expected to attend. These include nation-wide trainers travelling to us to undertake these trainings.

These include training from the following companies;

Rheem NZ Ltd
MM Brands
Rifeng pipe work
First aid courses
Working at heights courses
Hazardous materials courses

Plenty, we have never had a review for anything less than 5 Stars!!!

Please either visit google or facebook.com/iPlumbNZ to view our 5 star reviews for which there are 40 +

Freedom to spend time with the family, although this often goes the other way!

Learning every single day, and refining our processes gives me a great deal of personal satisfaction.

Since the birth of iPlumb we have given sponsorship grants of over 50k to many local sports teams, athletes, cancer societies, and under-privileged youth.

Every year at Christmas we buy over 1k worth of Christmas presents and donate them to a wishing well tree at multiple locations, in the hope that we can give back and put a smile on some child’s face on Christmas morning, wherever that might be!

Please see above.

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