“The best computer repairs and installs from Wellington to Wanganui”
Gentle PC
Established: 2010
Location: Wellington
Regions covered: Greater Wellington region
Website: https://www.gentlepc.co.nz/
Business mission: To offer quality repairs and put the customer first with our friendly gentle approach.
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Owner Kaeli Bunt had been building PC’s since she was 16, and after a successful business career qualified as a Network Technician with the goal of running her own PC repair and install company.
The name Gentle PC came after Kaeli fixed a friend’s PC and she commented she had been a gentle technician. The comment became the defining name for the business.
Kaeli has Ehlers-Danlos syndrome (EDS); an inherited condition that has left her in pain and often a wheelchair is required to get around. That meant that starting out, she couldn’t go to her clients – they had to come to her.
However she persevered and targeted home users, who enjoyed the quality of her work and the way she treated them: with generosity, openness, and plain simple English.
And their honesty and friendliness has won them repeat business and referrals.
But she had determination and a positive attitude. So she worked to give people such great service and help that they considered worthwhile taking their PCs in to her, and it worked.
The business grew, and when an operation in 2013 gave her more mobility she started targeting business customers and employed extra technicians.
Kaeli makes sure that the best solutions are found for the customer’s needs – something that often saves the customer money.
Here’s what a couple of customers have said lately:
“Fantastic service from Gentle PC. Try them yourself next time your PC is on the blink.” – T Anderson
Gentle PC really know their stuff, as someone that is computer illiterate I really appreciate how helpful and understanding they are. I was impressed by the high skill set they offered in addition to their variety of services.” – B Munro
“Mum, holy batman, my computer is so good! I can play this and that now..
I can do this.. look Mum how good it plays this now… lol. On and on her
happiness went. Thank You!!”
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A fantastic and knowledgeable person to deal with. No problem to hard. Set up my new computer and phone for me.
I work for a company that Kaeli vists monthly and she has recently built a PC for me that suits my needs. Kaeli is always friendly and we end up talking about computers the whole time!
Our company always uses Gentpe PC for all computer repairs. Without Kaeli and the team our business would come to a standstill. Thank you for always being quick and competent!!
I live in Spain but she can sort out my computer online
Kaeli always gives our clients great service
Gentle PC is the place to go for any computer problem. Will remove your headache and reward you with great experience with computer!