“Sales, service, installation and repairs of garage doors for residential homes.”
Bruce’s Garage Door Services
Established: 1996
Location: Auckland
Website: https://www.brucesgaragedoorservices.co.nz/
Business vision and mission: To provide quality and affordable garage door solutions to suit individual needs.
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Retaining existing customers is always easier than chasing up leads, and with the business changing hands, Bruce had to convince his customers, who were used to the skills and experience his father, that Bruce was just as capable of providing the same quality service.
When Bruce suffered a back injury a year ago, he and Trudy, his wife, found it tough to keep the business thriving at the pace it was used to. Anticipating the inevitable back surgery, Bruce and Trudy set about finding suitable staff with immediate availability and this preparedness has kept the business alive.
“We highly recommend Bruce as a professional operator of solid integrity.”
“Our Company Unlimited Potential Real Estate Ltd has pleasure in recommending Bruce of Bruce’s Garage Door Services. We have used Bruce for 5 years and have found him to be totally reliable and committed to providing the very best service in Auckland. In our business there is often the need for urgent maintenance to garage doors within our property management portfolio, and Bruce is always obliging. Bruce worked with his father for several years prior to taking over the business, so we have had a very long association with his company. We highly recommend Bruce as a professional operator of solid integrity.” – Jennifer Olausen, Property manager
“Bruce and the team walk the talk when it comes to customer service.”
“Bruce and the team walk the talk when it comes to customer service. Our garage door motor/gearbox system failed without warning, and with one call to Bruce’s Garage Door Services Ltd, a service technician quickly paid a visited, followed closely by a call from Bruce offering various options for replacing the faulty unit, and before we knew it, our drama was over.
“It is refreshing to have experienced the Bruce’s Garage Door Services Ltd customer ethos, which places the emphasis on an expedient, high quality service, at market rates. Thank you Bruce.” – Steve Donaghy
Bruce and his business are customers of other New Zealand businesses: “Some items get made down in Christchurch and are brought up to the company premises.” Through using New Zealand suppliers, Bruce’s Garage Door Services supports the national economy while ensuring that the product quality meets local standards.
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