12 years in community service -Happy Mobility has been operating since January 2022.

Location: Auckland Region

Contact Name: Rajesh Kinger

Website: www.happymobility.nz

Business mission and vision:
Our mission is to provide safe, reliable, friendly and on-time transportation services to the differently-abled and special needs communities Our vision is: Travel is for Everyone! We believe that everyone has a right to travel and they should not be deprived this right due to their circumstances. Therefore, Happy Mobility is working towards organizing Day trips to various destinations for Seniors and differently-abled communities. We will make it happen!
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“Happy Mobility specializes in wheelchair passenger transport, bringing freedom and independence by providing a friendly, professional, and stress-free total mobility taxi service. ”

Our excellent reputation is based on:
Our modern transportation, complete with safe and secure wheelchair hoist.
Professionally trained, certified, vaccinated and first-aid compliant team.
A team always willing to go the extra mile to make your trip a pleasurable one.
An emphasis on your safety and comfort.
Affordability.

Never made an application to win an award

For a very long time, people with disabilities have been taken for granted and not been looked after. There was a desperate need for someone to break this tendency. I always felt the need to bring about this change and the opportunity came when the license was directly awarded to Happy Mobility.

Happy Mobility started when Covid19 Omnicon was peaking in Jan 2022. Website was launched, but support was required to spread the word. Pushkar of Web Genius is a good friend and he advised an SEO Campaign. After a few hic-ups, the campaign generated the much required momentum.

Its very important to have staff with the right attitude and aptitude for a successful business model, especially when it comes to managing and looking after people with special needs. Getting staff and drivers were the biggest challenge to run the business successfully. With great difficulty and a lot of patience, effort and training, this challenge was overcome.

Competition doesn’t wait for anyone. You snooze you loose! Constant training, upgrading skills, being reliable, and treating every client with dignity and respect are some of the mantras that has made a positive change to our business, thus bringing about job satisfaction and leading to a success story.

We started with one Mobility vehicle in Jan 2022 and have already expanded to four mobility vehicles.

Spreading Happiness to the less privileged and receiving heaps of blessings!

Three

We do not use contractors.

Advanced First-aid training, safe and skilled vehicle driving techniques, customer relations in regards to respect and dignity, courtesy.

Happy Mobility is the only Total Mobility operator in New Zealand that has 5 Star reviews from 47 happy customers.

As a business owner, I am able to provide opportunities to my staff and bring about a big change to their mindsets and lifestyle, whereby they start valuing their lives a lot more and learn to be humble, after serving the differently-abled community.

Not yet there, but working towards it.

We give an opportunity and employ people who have been on subsidy benefits for many years.

This is a unique business where every ride is a different challenge. We provide transportation to people in all sorts of non-emergency health conditions, including some with broken neck and/or spine. It takes a lot of thinking and logistics to ensure that the client gets a safe and smooth ride as far as possible.

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