Established: 2016
Location: Christchurch – Parklands
Contact Name: Eamonn Ford
Website: www.extremecarpetcleaning.co.nz
“We offer the gold standard of Carpet and Upholstery Cleaning including specialist stain and odour treatments to the wider Canterbury area.”
We decided to bite the bullet and just go for it but we wanted to structure and manage it differently.
We were able to see what a new perspective, strategy and direction could potentially do for not only our new business but also the industry as a whole.
We needed to quickly build a client base and solid reputation in order to generate the income required to support our family and service our loan.
We had to compete with existing providers and show why our service was superior.
It was important to believe in ourselves, our strategies and our passion in order for us to be able to succeed in this industry and as new business owners.
We needed surround ourselves with knowledgeable and inspirational business owners that were able to mentor and help guide us through. This was a challenge in itself and we have been fortunate enough to have had a couple of superstars in our corner that were incredible in this area.
This was a difficult time for the entire country but you just do what you have to do to survive and get by.
All the work we have put in over the years has enabled us to grow and maintain a business reputation that is second to none and we are now one of the most highly sort after companies in Christchurch.
We are currently generating more work than we can handle and are forwarding this onto another couple of local companies while we plan our next move. We are going to be putting another van on the road soon to help with the work load and will be on the hunt for another amazing technician to join our ever growing team.
This person will hold the same values ourselves and our company hold do so will therefore be working on giving back and paying it forward in the community.
We have grown year upon year and now employ staff, the business is at a stage now where we will again be looking to employ yet another technician to add to the team.
We have been contacted by one of New Zealands largest cleaning franchise companies and asked to assist them in training their staff in carpet cleaning. We are also in discussions with them around the possibility of working together to franchise our business and brand nation wide.
It is often mentioned to us by clients that they have seen on our social media what we are doing in the community and shows that we are not only a good service providers but also good people that do unselfish deeds to help others.
Clients will often book with us for these reasons. This is a great feeling to have.
We have 75 x 5 star reviews on google and have a 5 out of 5 star rating on Facebook with 148 reviews and over 2100 Facebook followers.
We also have video testimonials from property managers, property management company owners, realestate agents, business owners and home owners.
We also get great pleasure from supporting the local community in which we live in and openly encourage other businesses via social media and other means to do the same therefore promoting community involvement and betterment as a whole.
We have taken part in raising money for The Graeme Dingle Foundation through their Drop For Youth campaign by raising money and jumping out of a helicopter over Sumner Beach. We are also doing the same for their latest Jump For Youth campaign and have raised more money and will be Bungy Jumping alongside other participants later this month.
We also clean a lot of youth organisations free of charge as well as local sports clubs. We also donate every year to the Special Children’s Christmas Party.
We choose a charities annually to offer a free clean of their facility, most recently Te Puna Oranga and Youth Pathways were the most recient recipients of this.
We are wanting to remain a community focused company that is viewed by clients to not only to the best possible job but to also have our hearts in then right place. We are going to continue to share information, tips and tricks with other business owners and potential business owners on how to make the best of the opportunities and goals they are working on.
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