Established: 2018
Location: Northland
Contact Name: Darrell Combrink
Website: www.kiwicarpetcleaning.co.nz
Business mission and vision:
My mission is to be a leader, the best out there and for others to look up to. My vision is to not necessarily be the biggest but have the best reputation.
“Kiwi Carpet Cleaning specialises in both residential and commercial Carpet and Upholstery Cleaning and Flood Restoration. We also do a lot of insurance work”
I drive around in a truck with the biggest sign writing, and Kiwi Carpet Cleaning is the only operator in the entire north island with an Everest 870 Truckmount. I use 6 different wands to clean and extract with swivels.
None as yet but there is always first
To make money and build a future for my family
Getting customers
Dealing with Covid 19 and the lock down, preventing us getting to out to our customers who really need help.
My mentor always said, “if you want something you have to work hard for it” What is the one thing you want as a business owner? That’ to make Money and you have go after or chase the work. No work equals no income, not income equals no life style. If the work is there, just get out and do it.
I have grown Kiwi Carpet Cleaning by an average of 20% a year and through Covid and have managed to sign on with 2 insurance companies as their preferred supplier. (That’s Huge)
The fact that I have managed to get where I am today (with a great mentor)
1 full time and 3 part time
I use a range of contractors such as carpets layers and other carpet cleaners who I know to help out when I get busy. It keeps the customer happy
One on one training but IICRC for full time staff which is an internationally recognised program. We also do other training as required i.e stain treatment
I have plenty. They are all on my work Facebook page
I have a few benefits as a business owner. for example work might pay for my coffee in the morning or I might get an fuel allowance for my personal car as a bonus.
We sponsor Dylan Thomson Rallysport and are currently in communication with a number of other charities. We also do work for All Star Cheer Leaders at a major discounted rate as none profit organisation
We offer discounted rates to senior citizens and to those that really need a service but cant afford the full cost.
We believe in providing an honest service for a quality job. Kiwi Carpet Cleaning has a great reputation and we plan on keeping it that way. We may not be the cheapest in town, but we are definitely not the most expensive.
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