{"id":2575,"date":"2022-10-26T08:19:45","date_gmt":"2022-10-25T20:19:45","guid":{"rendered":"https:\/\/kiwibusinessheroes.co.nz\/awards\/?page_id=2575"},"modified":"2024-09-17T21:53:02","modified_gmt":"2024-09-17T09:53:02","slug":"enjoy-carpet-cleaning","status":"publish","type":"page","link":"https:\/\/kiwibusinessheroes.co.nz\/awards\/enjoy-carpet-cleaning\/","title":{"rendered":"Enjoy Carpet Cleaning"},"content":{"rendered":"

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5 years\u00a0in business<\/b><\/p>\n

Location<\/b>: Auckland Wide<\/span><\/p>\n

Contact Name:\u00a0<\/strong>Yvonne Li<\/p>\n

Website: www.enjoycarpetcleaning.co.nz<\/a><\/b><\/p>\n<\/div>

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Business mission and vision<\/b>:<\/div>\n
We keen to provide top quality carpet cleaning services to customers in Auckland.<\/div>\n<\/div>
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Vote<\/span><\/a><\/div>
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\u201cWe provide carpet cleaning services to both residential and commercial customers in Auckland. Our services incl. carpet cleaning, upholstery cleaning, tile & grout cleaning and flood restoration.\u201d
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<\/i><\/i><\/span>What sets you apart from your competitors?<\/span><\/a><\/h4><\/div>
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We are owner operator, no subcontractor. We heavily invest money in our truckmount machine and cleaning tools from US. All the chemical products we use are eco friendly and are imported from US as well.<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div><\/div><\/div>

<\/i><\/i><\/span>Please provide details of any business awards you have won.<\/span><\/a><\/h4><\/div>
–<\/div><\/div><\/div>

<\/i><\/i><\/span>Please describe why you decided to go into business for yourself.<\/span><\/a><\/h4><\/div>
We have a passion on carpet cleaning business and we are keen to provide the best service to our customers.<\/div><\/div><\/div>

<\/i><\/i><\/span>Please describe some of the challenges you needed to overcome to get your business off the ground.<\/span><\/a><\/h4><\/div>
One of the biggest challenges for us now is how to do marketing for our business. We need to find more customers for our business, especially for commercial jobs.<\/div><\/div><\/div>

<\/i><\/i><\/span>Please tell us about an example where you managed to overcome a significant challenge that stood in the way of your business success.<\/span><\/a><\/h4><\/div>
We started to do our home cleaning business from 2018, and did some carpet cleaning jobs with our portable machine at that time. In 2021, we decide to do carpet cleaning business only and imported our very 1st truckmount machine from US. It is a big decision for us, and it actually took us about 1 year to finally decide everthing. We are still “new” in the carpet cleaning industry, however, we are keen to provide the best service to our customers in Auckland. Hope we can achieve our goals soon in the near future.<\/div><\/div><\/div>

<\/i><\/i><\/span>Please explain how perseverance or overcoming adversity has been necessary for you to make a success of your business.<\/span><\/a><\/h4><\/div>
Perseverance is very important to us to make a sucess of our business. We try to take some professional courses and IICRC training progamme during the last 5 years to improve our carpet cleaning skills. Also, we invest heavily in our equipment, tools, and chemical products to provide best quality service to our customers. Keep learning the most advanced skills are always on our to do list.<\/div><\/div><\/div>

<\/i><\/i><\/span>What business success have you achieved to date? <\/span><\/a><\/h4><\/div>
We have some repeat customers with us for the last 5 years in North Shore.<\/div><\/div><\/div>

<\/i><\/i><\/span>What are you most proud of in relation to your business?<\/span><\/a><\/h4><\/div>
Our certified technician, top quality machine and our passion to the business.<\/div><\/div><\/div><\/div><\/div>
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<\/i><\/i><\/span>How many people does your business employ?<\/span><\/a><\/h4><\/div>
Currently just 2 people, my husband and I.<\/div><\/div><\/div>

<\/i><\/i><\/span>What contractors do you regularly use in your business?<\/span><\/a><\/h4><\/div>
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We do not use contractors.<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div><\/div><\/div>

<\/i><\/i><\/span>What training opportunities have you provided to the people you employ?<\/span><\/a><\/h4><\/div>
In the future, we will provide IICRC certificate training to our employees.<\/div><\/div><\/div>

<\/i><\/i><\/span>What positive reviews and testimonials do you have from happy customers?<\/span><\/a><\/h4><\/div>
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Customers always say we provide good quality service to them and we are focus on details. They love to use our service again and they are happy to recommend us to their family and friends.<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div><\/div><\/div>

<\/i><\/i><\/span>Apart from the potential financial benefits, what other benefits do you get from being a business owner?<\/span><\/a><\/h4><\/div>
We meet a lot of people and visit lots of properties every year. It’s fun to meet new friends and hear their stories.<\/div><\/div><\/div>

<\/i><\/i><\/span>Please describe any community involvement or sponsorship your business is involved with.<\/span><\/a><\/h4><\/div>
N\/A<\/div><\/div><\/div>

<\/i><\/i><\/span>What other ways do you - as a business - give back to the community?<\/span><\/a><\/h4><\/div>
We love to give back to the community. We are keen to do some complimentary jobs for some properties, such as church, community center and retirement village.<\/div><\/div><\/div>

<\/i><\/i><\/span>Please outline any other information you think is relevant to this entry.<\/span><\/a><\/h4><\/div>
Marketing opportunities<\/div><\/div><\/div><\/div><\/div>
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