{"id":2227,"date":"2021-10-23T03:02:15","date_gmt":"2021-10-22T15:02:15","guid":{"rendered":"http:\/\/kiwibusinessheroes.co.nz\/awards\/?page_id=2227"},"modified":"2024-09-17T21:53:03","modified_gmt":"2024-09-17T09:53:03","slug":"iplumb-nz-ltd","status":"publish","type":"page","link":"https:\/\/kiwibusinessheroes.co.nz\/awards\/iplumb-nz-ltd\/","title":{"rendered":"iPlumb NZ Ltd"},"content":{"rendered":"

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Established<\/b>: 2015<\/span><\/p>\n

Location<\/b>:\u00a0Dunedin<\/span><\/p>\n

Contact Name:\u00a0<\/strong>Matt Maley<\/p>\n

Website: <\/b>www.iplumb.net.nz<\/a><\/p>\n<\/div>

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Business mission and vision<\/b>:<\/div>\n
To uphold our companies core values at all times, these are;
\n1- Safety – Creating a workplace that focuses on the well being of our customers and staff.
\n2- Good sense – Exercising sound and logical judgement in all of our decisions in order to accomplish our mission
\n3- Accountability – Take personal ownership and pride in our actions, and output.
\n4- Transparency – Openly communicating, actively listening, and setting reasonable expectations to all of our clients and their visions.
\n5- Teamwork – Working together to create a real bond staff, and knowing we all have ach others backs at all times.
\n6- Respect – Being honest and up-front in everything we do, while understanding the needs and thoughts of others.
\n7- Passion – Complete and utter dedication to the above mission statements.<\/div>\n<\/div>
<\/div><\/div><\/div><\/div><\/div>
Vote<\/span><\/a><\/div>
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\u201cProvide logical, honest and affordable plumbing, gas-fitting and drainlaying to our community in Dunedin.\u201d<\/span>
\n<\/strong><\/span><\/h2><\/h1><\/div><\/div><\/div>
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<\/i><\/i><\/span>What sets you apart from your competitors?<\/span><\/a><\/h4><\/div>
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Our standard of work, in house training and expectations, our ability to take on multi-million dollar projects, and our communication has always been second to none and is constantly praised by customers. We say what we are going to do and we turn up when we say we are going to turn up. Simple.<\/p>\n

Although we are only a team of 6, much like New Zealand, we punch way above our weight in terms of output, quality and skill-set.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div><\/div><\/div>

<\/i><\/i><\/span>Please provide details of any business awards you have won.<\/span><\/a><\/h4><\/div>
No awards as such, but iPlumb has collaborated with Microsoft on a international project, have been a national ambassador for DigitalBoost initiative launched by the MBIE, and given countless free seminars across the South Island on digital marketing, growth hacking and how we have achieved this and continue to do so. We have been featured on NewsHub earlier this year and also featured in NZ Plumber magazine for our work in the digital sector. We have also been featured in Business South multiple times over the past 6 years.<\/div><\/div><\/div>

<\/i><\/i><\/span>Please describe why you decided to go into business for yourself.<\/span><\/a><\/h4><\/div>
Funny story this one – I ran out of ink for my A4 at home printer, so off I trotted to Warehouse stationary to purchase some ink. Found out that actually buying a printer with ink was a cheaper option so I purchased an A3 all in one printer, scanner, fax that come with ink.<\/p>\n

I travelled home again and set up my new printer, had a lightbulb moment and thought well I have a A3 printer, scanner and fax so I may as well start a business.<\/p>\n

This is where iPlumb was born and has continued to grow into something larger than I had ever imagined….might be time for some new ink!<\/div><\/div><\/div>

<\/i><\/i><\/span>Please describe some of the challenges you needed to overcome to get your business off the ground.<\/span><\/a><\/h4><\/div>
Ahhh Ink is expensive!<\/p>\n

Being only 25 years old when iPlumb was born, there was PLENTY of challenges along the way. Everything from initial cash flow issues and discovering what they were and how they affected your business, late payers, demanding workloads and schedules, to internal struggles feeling like a tiny fish in a big sea of accomplished business people. These are all things that we have experienced with iPlumb’s journey.<\/div><\/div><\/div>

<\/i><\/i><\/span>Please tell us about an example where you managed to overcome a significant challenge that stood in the way of your business success.<\/span><\/a><\/h4><\/div>
I think recently our biggest challenges that stood in our way would have to be dealing with two nation-wide lockdowns within 18 months, and the financial, logistical and procedural repercussions that this entailed.<\/div><\/div><\/div>

<\/i><\/i><\/span>Please explain how perseverance or overcoming adversity has been necessary for you to make a success of your business.<\/span><\/a><\/h4><\/div>
I believe that without perseverance and overcoming adversity, you would not be able to make it in the business world. This is an absolute pre-requisite of business success!<\/div><\/div><\/div>

<\/i><\/i><\/span>What business success have you achieved to date? <\/span><\/a><\/h4><\/div>
We have managed to consistently grow our sales by 70% since we have started, to now achieving 7 figures for the past 4 years.<\/p>\n

iPlumb has collaborated with Microsoft on a international project, have been a national ambassador for DigitalBoost initiative launched by the MBIE, and given countless free seminars across the South Island on digital marketing, growth hacking and how we have achieved this and continue to do so. We have been featured on NewsHub earlier this year and also featured in NZ Plumber magazine for our work in the digital sector. We have also been featured in Business South multiple times over the past 6 years.<\/div><\/div><\/div>

<\/i><\/i><\/span>What are you most proud of in relation to your business?<\/span><\/a><\/h4><\/div>
Our staff, both personally and in a work sense.
\nOur reputation as industry leaders
\nOur continual growth year on year
\nOur 5 star reviews<\/div><\/div><\/div><\/div><\/div>
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<\/i><\/i><\/span>How many people does your business employ?<\/span><\/a><\/h4><\/div>
6<\/div><\/div><\/div>

<\/i><\/i><\/span>What contractors do you regularly use in your business?<\/span><\/a><\/h4><\/div>
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Carpenters, electricians, tilers to name a few.<\/p>\n

We pride ourselves on improving relationships with our contractors, and have an extremely loyal group of contractors that we continually socialize with outside of work at retreats and functions.<\/p>\n

Some of our core contractors are;
\nStructur. Building Ltd
\nCJL Electrical Ltd
\nSteadfast Joinery Ltd<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div><\/div><\/div>

<\/i><\/i><\/span>What training opportunities have you provided to the people you employ?<\/span><\/a><\/h4><\/div>
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We have frequent training sessions at our office in Dunedin where all staff are expected to attend. These include nation-wide trainers travelling to us to undertake these trainings.<\/p>\n

These include training from the following companies;<\/p>\n

Rheem NZ Ltd
\nMM Brands
\nRifeng pipe work
\nFirst aid courses
\nWorking at heights courses
\nHazardous materials courses<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div><\/div><\/div>

<\/i><\/i><\/span>What positive reviews and testimonials do you have from happy customers?<\/span><\/a><\/h4><\/div>
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Plenty, we have never had a review for anything less than 5 Stars!!!<\/p>\n

Please either visit google or facebook.com\/iPlumbNZ to view our 5 star reviews for which there are 40 +<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div><\/div><\/div>

<\/i><\/i><\/span>Apart from the potential financial benefits, what other benefits do you get from being a business owner?<\/span><\/a><\/h4><\/div>
Freedom to spend time with the family, although this often goes the other way!<\/p>\n

Learning every single day, and refining our processes gives me a great deal of personal satisfaction.<\/div><\/div><\/div>

<\/i><\/i><\/span>Please describe any community involvement or sponsorship your business is involved with.<\/span><\/a><\/h4><\/div>
Since the birth of iPlumb we have given sponsorship grants of over 50k to many local sports teams, athletes, cancer societies, and under-privileged youth.<\/p>\n

Every year at Christmas we buy over 1k worth of Christmas presents and donate them to a wishing well tree at multiple locations, in the hope that we can give back and put a smile on some child’s face on Christmas morning, wherever that might be!<\/div><\/div><\/div>

<\/i><\/i><\/span>What other ways do you - as a business - give back to the community?<\/span><\/a><\/h4><\/div>
Please see above.<\/div><\/div><\/div>

<\/i><\/i><\/span>Please outline any other information you think is relevant to this entry.<\/span><\/a><\/h4><\/div>
N\/A<\/div><\/div><\/div><\/div><\/div>
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[totalpoll id=”2321″]<\/p>\n<\/div>

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