{"id":2083,"date":"2020-10-17T14:35:19","date_gmt":"2020-10-17T02:35:19","guid":{"rendered":"https:\/\/kiwibusinessheroes.co.nz\/awards\/?page_id=2083"},"modified":"2024-09-17T21:53:03","modified_gmt":"2024-09-17T09:53:03","slug":"copseford-flowers","status":"publish","type":"page","link":"https:\/\/kiwibusinessheroes.co.nz\/awards\/copseford-flowers\/","title":{"rendered":"Copseford flowers"},"content":{"rendered":"

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Established<\/b>: 1995<\/span><\/p>\n

Location<\/b>:\u00a0N\/A<\/span><\/p>\n

Contact Name:\u00a0<\/strong>Celeste Shotter<\/p>\n

Website:\u00a0<\/b>www.copsefordflowers.co.nz<\/a><\/p>\n<\/div>

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Business mission and vision<\/b>:<\/div>\n
To provide in store fantastic quality floral design and deliver quality floral gifts for all occasions<\/div>\n<\/div>
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Vote<\/span><\/a><\/div>
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\u201cWe are a floral delivery service online and brick and mortar store in Kapiti, we do weddings, sympathy tributes, new babies, birthdays and thank you and any other floral occasion. We have New Zealand made Chocolate soaps and candles and are always on the look out for other NZ product\u201d<\/span>
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<\/i><\/i><\/span>What sets you apart from your competitors?<\/span><\/a><\/h4><\/div>
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Experience, highly qualified staff, fresh flowers, plants , design and fantastic delivery service and investing in a great website.<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div><\/div><\/div>

<\/i><\/i><\/span>Please provide details of any business awards you have won.<\/span><\/a><\/h4><\/div>
N\/A<\/div><\/div><\/div>

<\/i><\/i><\/span>Please describe why you decided to go into business for yourself.<\/span><\/a><\/h4><\/div>
I trained as junior florist at Copseford Flowers gained senior and diploma NZPF and wanted to have my own floral design store and purchased it when the opportunity came about.<\/div><\/div><\/div>

<\/i><\/i><\/span>Please describe some of the challenges you needed to overcome to get your business off the ground.<\/span><\/a><\/h4><\/div>
My Biggest Challenge was moving out of coastlands mall into Kapiti Lights as we needed more space as working conditions were very cramped. Also having to update and revamp our website knowing we would lose foot traffic and it would take time for people to realise we had moved. This we achieved with the help of Web Genius and Ecwid and google<\/div><\/div><\/div>

<\/i><\/i><\/span>Please tell us about an example where you managed to overcome a significant challenge that stood in the way of your business success.<\/span><\/a><\/h4><\/div>
The unpresentened Covid 19 challenge, not knowing when we could reopen and if we could get flowers due to restrictions, retain staff and manage with little or no income and a rent increase two weeks before lockdown would have been one of the biggest challenges to date. Along with the massive increase in flower prices.<\/div><\/div><\/div>

<\/i><\/i><\/span>Please explain how perseverance or overcoming adversity has been necessary for you to make a success of your business.<\/span><\/a><\/h4><\/div>
This year has certainly been challenging with Covid 19 shutting shop for 5 weeks, learning cloud flower market buying , very strong flower prices (never seen before) due to covid and shortages in flowers and gapes in their production. The biggest Mothers day we have seen in many years due to family not being able to get together because of travel restrictions with Covid 19. We were able to open in level three with click and collect and contactless delivery and thanks to my wonderful dedicated staff and fantastic customers we made it through the busiest and most craziest time we have seen.<\/div><\/div><\/div>

<\/i><\/i><\/span>What business success have you achieved to date? <\/span><\/a><\/h4><\/div>
Gaining a 60 percent increase in visibility for our website in the last six months with Web Genuis. A bigger selection NZ made products and locally sourced flowers and greenery. Top 10 in Interflora for 10 years running Nominated to Interflora Board,and Exec of New Zealand Professional Florist Increased website sales and foot traffic<\/div><\/div><\/div>

<\/i><\/i><\/span>What are you most proud of in relation to your business?<\/span><\/a><\/h4><\/div>
I am proud of my Fantastic Staff and that we are thriving in our local community providing Great floral designs and Good quality product and service. We support local schools kindy’s sports teams, Rotary and kapiti women’s tri etc with their fund raising efforts.<\/div><\/div><\/div><\/div><\/div>
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<\/i><\/i><\/span>How many people does your business employ?<\/span><\/a><\/h4><\/div>
4<\/div><\/div><\/div>

<\/i><\/i><\/span>What contractors do you regularly use in your business?<\/span><\/a><\/h4><\/div>
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Local couriers x3 , Just chilling, Electricians, Plumbers, Web Genius, Florists, Growers, Rubbish removal<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div><\/div><\/div>

<\/i><\/i><\/span>What training opportunities have you provided to the people you employ?<\/span><\/a><\/h4><\/div>
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New Zealand Professional Florist training , Elements and principals of design, Interflora,<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div><\/div><\/div>

<\/i><\/i><\/span>What positive reviews and testimonials do you have from happy customers?<\/span><\/a><\/h4><\/div>
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From google<\/div>\n
Sent my mum flowers (I\u2019m in Australia) and everyone was so nice and helpful! They delivered same day and drove all way up the driveway and made sure got delivered to my mum. She was so happy.<\/div>\n
The ladies on the phone were so nice and lovely!<\/div>\n
The flowers were exactly what I asked for! All the colours were what I asked for \ud83d\ude42<\/div>\n
Thanks so much!<\/div>\n
Highly recommend<\/div>\n<\/div>\n
Dear Celeste & team<\/div>\n
Both my sister & l would like to thank you & your team for the exquisite floral tributes you prepared & hand delivered & placed on my mother’s gravesite & her younger brother’s grave.<\/div>\n
It was the first year anniversary of our mother’s passing. Both my sister & l live overseas & because of the on going Coronavirus pandemic we are unable to return to New Zealand.<\/div>\n
Celeste & her team did an absolutely wonderful job. Their advice & help in selecting the flowers was invaluable. The extra special touches of photographing the flowers on the grave sites was so thoughtful.<\/div>\n
I highly recommended Copseford Flowers<\/div>\n
Natasha<\/div>\n<\/div>\n<\/div>\n<\/div><\/div><\/div>

<\/i><\/i><\/span>Apart from the potential financial benefits, what other benefits do you get from being a business owner?<\/span><\/a><\/h4><\/div>
Satisfaction that we are providing and outstanding service in our local community.<\/div><\/div><\/div>

<\/i><\/i><\/span>Please describe any community involvement or sponsorship your business is involved with.<\/span><\/a><\/h4><\/div>
flowers\/ voucher for Kapiti women’s Triathlon, Kapiti Rotary all the Schools and and Kindys in their funding raising efforts always happy to help with others<\/div><\/div><\/div>

<\/i><\/i><\/span>What other ways do you - as a business - give back to the community?<\/span><\/a><\/h4><\/div>
flowers or vouchers for fund-raising<\/div><\/div><\/div>

<\/i><\/i><\/span>Please outline any other information you think is relevant to this entry.<\/span><\/a><\/h4><\/div>
N\/A<\/div><\/div><\/div><\/div><\/div>
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